What should Xianyu buyers do if they are cheated? Popular anti-fraud guides on the Internet in the past 10 days
Recently, fraud incidents on second-hand trading platforms have occurred frequently. Xianyu, as one of the mainstream platforms in China, has also become the "hardest hit area" where scammers are active. This article combines hot cases and data from the entire Internet in the past 10 days to provide buyers with a systematic anti-fraud and rights protection plan.
1. Inventory of high-frequency fraud tactics used by Xianyu in the past 10 days
| Fraud type | Proportion | Typical speaking skills |
|---|---|---|
| False shipment/empty package | 42% | "Delivered but tracking number updated late" |
| Inducing offline transactions | 28% | "Add WeChat/QQ to get discounts" |
| Wrong goods | 19% | "There is a color difference between the actual object and the picture" |
| Fake customer service | 11% | "Your account is abnormal and you need to pay a fee to unfreeze it." |
2. Emergency steps after being defrauded
1.Keep evidence: Immediately take screenshots of chat history, product pages, payment vouchers, and record unboxing videos (if an empty package is received).
2.Platform complaints: Submit materials through "My-Help and Customer Service-Report Center" of Xianyu App, and the platform will intervene within 72 hours.
3.Call the police and file a case: If the amount exceeds 2,000 yuan, bring the evidence to the local police station to report the crime and ask for a "Case Acceptance Receipt".
4.Payment platform complaint: For Alipay transactions, you can apply for "Delayed Arrival" or "Transaction Dispute Mediation".
3. Key data on rights protection success rate
| Rights protection methods | success rate | processing cycle |
|---|---|---|
| Xianyu platform intervenes | 67% | 3-7 days |
| Alipay appeal | 53% | 5-10 days |
| The police filed a case to investigate | 18% | 1-3 months |
4. Five must-see tips to prevent fraud
1.Refuse to leave the platform: Any request for WeChat or bank card transfer is 100% fraud.
2.Check credit score: Priority will be given to sellers with Sesame credit scores ≥ 650 points.
3.Be wary of low price traps: 90% of iPhone 14 products priced below 2,000 yuan are scams.
4.Use the inspection tool: High-value items must choose the official inspection service (the fee is usually 25 yuan).
5.Track logistics in real time: If you find that the seller filled in the order number but there is no logistics update, apply for a refund immediately.
5. Hot event warnings
On August 12, the topic #Xianyubuyer received Mingbi as a camera# was a hot search topic on Weibo. The scammer used the "pay on delivery inspection" loophole to defraud 17,000 yuan. The difficulty in safeguarding rights in this type of case is that the buyer’s signature is deemed to have completed the inspection of the goods. It is important to keep in mind the principle of “no sign for goods without inspection”.
Through the above structured analysis and practical guidance, buyers can significantly reduce the risk of being defrauded. If you have encountered fraud, please follow the steps to deal with it calmly and maximize your losses.
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